DELIVERY OF YOUR ORDER:

All ordered goods are sent on the day of the order if the order is registered on our site until 16 pm on a business day. You will receive your order from one to three business days depending on chosen Courier Service, delivery method and depending on when the place where you want to be delivered the order is served by the selected way of delivery. Free delivery orders are sent with a courier company we choose, regardless of your choice of courier service at the time of the order and the delivery is "economical" - 2-3 working days depending delivery address.

By accepting our terms and conditions of use of the website, you are obliged to open the shipment in the presence of the courier or the employee who has brought it to your address.

In the case of a damaged shipment, you are required to request a damaged package form by the courier. Only with such form filled, your request for replacement of damaged goods will be approved.

The cost of DELIVERY is determined based on the final weight of the package. The final weight is determined within the table below, calculated in kilograms. In other words, if your package is 1.5 kg weight, transport is calculated as a 2 kg parcel.

The risk of destroying or damaging the shipment is worn by the Courier Company serving your shipment, from the moment of acceptance from their representative in our warehouse. 

Complaints about a damaged shipment without a Proof of Damaged Shipment by the Courier Company will not be respected.

In case of delay of the shipment, you can contact the courier service with the number of the consignment, to find where your shipment is.

When you order in LEK.BG you get fast secure delivery with different options you could choose. Delivery to he courier office or to your door. We offer free shipping for all orders over 25.56 Euro for Bulgaria and over 39 Euro for Balkan countries if the weight of the order is not heavier than 2kg.

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